This story
really has nothing to do with our best investment ever, but it is an example of
how we have lived our lives. We know we can’t have it all, so we focus on what
is important to us. Travel is something we very much enjoy so we have made it a
priority. Patience and taking the time to seek out the best deal has served us
well.
Our best
investment ever was purchasing our home. We have lived in the same house for
almost forty years. When we bought, interest rates were extremely high,
compared to today. Our first mortgage rate was a whopping 14.75 percent! A
decade before, some people were renewing their terms at twenty percent or
higher. There was a huge financial crisis in the late seventies/early eighties
and many people suffered greatly because of it. When we bought, the rates were
on the decline. It was slow, but they were coming down. Before I get in to how
buying our home helped us financially throughout our lives, it is important
that I start from the beginning to give some context.
At that
time, we banked exclusively with the Bank of Nova Scotia. As we watched
mortgage rates drop, our bank did nothing for us. For convenience, I would
often stop on payday at a branch managed by my friend Bill, to cash my pay
cheque. This was long before the days of direct deposit and online banking. One
day, Bill called out to me and asked if my bank branch had talked to me about
blending our mortgage rate, taking our existing rate and the rate of the day
and blending them to reduce the rate we were paying. There was a one-hundred-dollar
administration fee, but still in all it was a good deal. We ended up blending
our rate about three times over the next year, always initiated by us. We were
not at all happy with our personal banker at our branch. Push came to shove
when I received the renewal notice for a car loan we had. Although interest
rates had been continuously falling, our car payment was going up! I called
Barb, my banker, and asked what was happening. She said that it had something
to do with insurance. I responded that I didn’t understand. Interest rates were
falling so my loan payment should be going down, not up. Again, I was told it
had something to do with insurance. I said to her, Barb, you don’t understand.
Interest rates are down; my payment should be down. No response. That was the
straw that broke the camel’s back. We started the hunt for a new financial
institution. We made appointments with all the major banks. We built a file
with our entire financial history, current accounts and loans, etc. Some
wouldn’t take us; some wouldn’t even meet with us. A wonderful young
representative at TD Bank met with us. She listened to our story and reviewed
our documentation. She said she would take it to her manager and get back to
us. A few days later, Jill called. She said her manager agreed to take us on,
on one condition. They wanted everything. Mortgage, car loan, all of it. We met
again and she showed us the numbers. We were coming in at better interest rates
than we had ever seen. The numbers were almost unbelievable. We were ecstatic!
I asked what next steps would be. She said we would need to reach out to
Scotiabank and ask for all the buyouts. We would most likely have to pay a
penalty to get out of our mortgage early, but it would be worth it. I will
never forget my final conversation with our banker Barb. I said Barb, I would
like the payouts for our mortgage, our car loan and our personal loan, on a
specific date. She said to me, Brian, is there a problem? I said, with a big
smile, not anymore!
We went
through the process of switching banks and started fresh with our new
institution. One day my wife called me. There was a problem with our bank
account. What was the problem I asked. We had too much money in the account.
Payments should have come out. Something is wrong. It turned out that there was
such a significant difference in what we had to pay monthly, she thought there
had been a huge error. Finding not just the right bank, but the right people
made a tremendous difference in our lives. We are grateful every day for all
they have done for us, and we have never looked back. Making this decision to
find a better financial partner meant we were finally in a position where our
best investment to date, our house and mortgage, could finally be an asset
instead of a constant worry. More on this next time.

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